The Deposit section in your Client Portal provides a streamlined process for funding your trading accounts. This guide explains the key features and options available when making deposits.
Available Payment Methods
When you access the Deposit tab, you'll see payment options specifically available for your region. Each method displays important information:
Processing timeframes
Associated fees (if any)
Minimum and maximum deposit limits
"Recommended" tags for methods with high success rates in your region
Finding the Right Payment Method
The system intelligently organizes payment options to help you make the best choice:
Recommended Methods: These are payment options with high success rates in your geographic location
My Saved Methods: Previously used deposit methods are stored here for quick access
Maintenance Notifications: Some payment methods may be temporarily offline for system maintenance
Saved Payment Information
For your convenience, the system securely stores details of your previously used payment methods, which may include:
Banking account numbers
Bank names and branch information
BSB or SWIFT codes
Bank addresses and countries
IBAN numbers
Cryptocurrency wallet addresses
This feature allows you to make subsequent deposits quickly without re-entering your payment details each time.
Check the current availability of payment methods in your Client Portal, as options may change based on system maintenance or regional availability.
If a payment method is unavailable
For account-specific help, sign in to the Client Portal, open Service Hub from the left navigation menu, select Create Ticket, and choose the category and issue that best match your request.