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How do I view and manage my personal information?

Learn where to review personal information and which settings to use when your details need to be updated.

You can review the personal information registered to your FXTRADING.com profile in the Client Portal. The available update process depends on the information and the security methods linked to your profile.

View your personal information

  1. Sign in to the Client Portal.

  2. Open Settings.

  3. Select Profile or the equivalent personal-information section.

  4. Review the information displayed.

Update contact or security information

For a mobile number, email address or Client Portal password, open Settings and then Security. Use the update, change, reset or recovery action displayed for your profile and complete the verification requested.

Do not send identity documents through an unverified address or follow an old email-only process when an official update or recovery flow is available in the Client Portal.

Information that may require a different process

Your legal name, date of birth, residential address, country of residence or other verified details may not be directly editable. Follow the action or verification task displayed for the relevant field. A requested change may require supporting evidence and review.

Enter information accurately and ensure it matches the documents used for verification. Never provide a password or one-time code as part of an information-change request.

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