Understanding Security Verification Methods
A security type is the verification method used to confirm your identity when performing important account actions.
Actions Requiring Security Verification
The following actions require account verification:
Changing your Client Portal password
Recovering your Client Portal password
Changing your security type
Changing affiliate settings
Withdrawing funds
Changing trading password
Setting or changing read-only access password
Choosing an appropriate security type is essential for your account's safety and helps prevent unauthorized access.
Available Security Types
Verification codes are sent to your registered email address
This is the default security type for new accounts
SMS
Verification codes are sent to your registered mobile number via text message
Provides an additional layer of security beyond email
Authentication App
Requires an authentication app (like Google Authenticator) to generate verification codes
Offers enhanced security as codes are generated locally on your device
Works offline and doesn't require cellular service
Push Notifications
Requires the FXTRADING.com mobile app installed on your device
Verification is completed by responding to push notifications sent to your device
Provides a convenient and secure verification method
Changing Your Security Type
If you need to change your security type, detailed instructions are available in the respective security type sections of our help center.
Important Security Note: If you change your security type, withdrawal actions from any trading accounts will be temporarily disabled for 24 hours if changed via face scan verification, or 3 business days if changed through customer support.
If you've lost access to your current security type, alternative verification methods are available depending on your situation. Please contact our service team for assistance.